A commercial submission stalls the day it arrives because you are waiting on loss runs, a signed application, or a statement of values before any market will look at it.
Book a CallWe build an AI sales agent that asks for those missing pieces up front, keeps the whole conversation in one thread, and hands your broker an organized inquiry instead of a half-filled ACORD form.
A brokerage does not lose commercial accounts on price nearly as often as it loses them on time. A prospect writes about general liability and workers’ comp for a growing contractor, and before a single carrier can respond you need a completed application, three to five years of loss runs, a schedule of exposures, and often a supplemental questionnaire for the class of business.
Your producers know this, but they are already marketing four renewals and chasing a wholesaler for a cyber quote, so the new submission sits in an inbox for a week while the incumbent broker or a direct writer keeps the relationship. An AI sales agent shortens that gap.
It opens the intake conversation within minutes of an inquiry landing, asks for the details and documents your facts file lists for each line, follows up when the person goes quiet, and hands your producer an organized thread rather than a lead that still needs a week of legwork.
Commercial insurance moves on deadlines, and most of them are missed quietly. A new-business submission that waits on missing loss runs blows past the effective date, and the account binds with whoever was organized.
A renewal that is not remarketed until three weeks out gets a single distressed quote and a rate increase the client blames on you. A wholesaler asks one clarifying question about the operations, nobody answers it for four days, and the quote never comes back.
Broker-of-record letters that could have been won go unworked because the account was never fully qualified. Every one of these is an account you already had a real shot at, lost not to a better price but to a submission that reached the market late or incomplete.
Without a system that replies to every intake and every renewal inquiry quickly and gets the details into one place, the slow replies keep costing you accounts and your producers keep blaming the markets.
A production system built around how brokerages actually take in submissions, ask the right questions about commercial risks, hand carrier and wholesaler questions to the right person, and answer renewal inquiries, for commercial and specialty lines.
The agent replies to each new inquiry or RFP that reaches your inbox or web form, identifies the lines and class of business, and asks for the ACORD applications, loss runs,
Statements of values, and supplemental questionnaires your facts file lists, then follows up when the person goes quiet, so your producer starts from an organized thread.
It asks about revenue, payroll, operations, exposures, and current program details, using the appetite notes in your facts file,
And notes which accounts look like fits for admitted markets versus those bound for excess and surplus or a specialty MGA, for your producer to confirm, before they spend an hour on it.
It does not market accounts for you. When an underwriter or wholesaler writes in with a question, a quote, or a declination, it hands the thread
To a named person on your team with one short holding message sent, so your producer walks into the client meeting with every message in one place.
It replies when a client or prospect writes about an upcoming renewal, asks for the expiration date, updated exposures and loss experience,
And books the renewal review on your producer’s calendar before the client starts getting messages from competing brokers.
It books reviews and calls on the right producer’s calendar, and your team can read every thread, with every document sent,
And every message in one place, so the assigned producer and account manager see the same history.
It reports each week how many inquiries were received, answered, booked, and handed to a person,
So principals can see how much is coming in, how much is handled, and where inquiries are waiting for a person.
When every inquiry gets a reply within minutes and every renewal inquiry gets a review booked before the client shops it, your producers spend more of their time on accounts that are ready to move.
Producers stop assembling paperwork and spend their time advising clients and negotiating with underwriters, account managers stop firefighting renewals at the last week, and principals get a weekly report of inquiries received, answered, booked, and handed to a person across the whole book of business.
A commercial inquiry is not a submission. Before a carrier or wholesaler will rate a contractor’s general liability, they want a completed ACORD 125 and 126, three to five years of currently valued loss runs, a schedule of operations, payroll by class, and often a trade-specific supplemental. A property account needs a statement of values with construction, occupancy, protection, and exposure detail. A management-liability or cyber account needs its own application entirely. Producers know exactly what is missing, but tracking it down across the prospect, the incumbent broker, and the current carrier is where days leak and effective dates get missed.
The agent runs that intake within minutes of an inquiry or RFP arriving, identifies the lines and class of business, and asks for the documents your facts file lists for those lines rather than a generic checklist. It follows up when the person goes quiet, asks for the current program and expiration, and hands your producer an organized thread with the answers in one place. Your team spends its time negotiating with underwriters, not retyping loss run details.
Marketing an account to the wrong carriers wastes days and burns underwriter goodwill. The agent asks for class, size, and geography and uses the appetite notes in your facts file, so your producer can see which accounts look like fits for admitted standard markets and which look bound for excess and surplus lines or a specialty MGA. That means a habitational risk or a distressed workers’ comp account is more likely to go to the wholesaler who actually writes it instead of collecting three declinations first.
Once your producer sends a submission out, the agent does not market it or chase markets. When an underwriter or wholesaler writes in with a question, a quote, or a declination, it sends one short holding message and hands the thread to a named person, so every quote, indication, and declination sits in one thread for your producer. When your producer sits with the client, every message is already in one place, and nothing waits on an unanswered question from a market that would have quoted.
Renewals are where a brokerage keeps or loses the book it already earned, and they run on a calendar. When a client or prospect writes about an upcoming renewal, the agent replies within minutes, asks for the expiration date, updated exposures and loss experience, and hands accounts facing a hard rate or a carrier exiting the class to your producer so there is time to remarket. Instead of a single last-minute quote, your producer brings the client alternatives and a review booked before a competing broker gets a foot in the door.
None of it helps if it lives outside your workflow, so the agent works through the calendar, email, text number, and web forms your account teams already use, and your team can read every thread. It does not connect to Applied Epic, Sagitta, AMS360, or Nexsure, so your management system stays your record. Because the agent replies the same disciplined way to every inquiry and renewal question and your team can read each step, principals get a weekly report of inquiries received, answered, booked, and handed to a person.
Placing commercial insurance is a licensed activity, and the agent is built to respect that line without exception. It replies to inquiries, asks for details and documents, answers general questions about your brokerage and process from your facts file, and books meetings. It does not recommend coverages or limits, quote or negotiate terms, bind a risk, issue a certificate or evidence of coverage, or make any representation a licensed broker must make. The moment a conversation reaches those topics, it hands the account to a named licensed broker with the full thread, and the sender gets one short holding message.
Surplus lines placements carry their own diligence and disclosure requirements, and state licensing and unfair-trade-practice standards govern how coverage is discussed. We do not act as your attorneys and we do not promise legal outcomes, but we describe how the agent works so your brokerage can follow the rules your compliance team and counsel set: a reply of STOP is recorded and nothing more is sent, the agent says it is an AI by default, plain language routes any coverage or binding decision to a licensed broker, and the first week is draft-first, so your principals review every reply before it goes out.
We are engineers who ship production systems for real commercial volume, not scripted demos.
We understand how a brokerage markets an account, the difference between an admitted carrier and a wholesale binding facility, the documents an underwriter will not quote without, and the management system your account teams live in, and we build an agent that holds up when new-business submissions and renewal remarketing collide during a busy quarter.
The agent handles general liability, property, workers’ comp, commercial auto, professional and management liability, cyber, and umbrella intake, asking the right underwriting questions for each line rather than treating every risk the same.
Replies go out by phone, email, text and web form, bookings land on your calendar, and your team can read every thread, so producers and account managers see the same history and nothing hides in a separate tool.
Renewal inquiries are part of the build, so the agent replies to them within minutes and books the review, protecting the book you spent years earning while it takes in new submissions.
The agent replies, asks for details and documents, and books meetings. It never recommends coverage or limits, binds a risk, issues a certificate, or negotiates terms, and it hands the account to a named licensed broker the moment judgment is required.
They built the automation around how we actually work rather than making us change to fit a tool.
They automated the process work that was quietly eating our week. It runs now without anyone thinking about it, which is the only real test.
Our marketing operations are automated end to end. We brief the outcome and the workflow handles the rest.
Book a call and we will map how submissions and renewals move through your brokerage today, where files stall before they reach a market, and the AI sales agent we would build to close those gaps.
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