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Omni-channel Sales System: Outbound

We build the prospect list and send the emails, and we answer every reply

The list is a scored shortlist that you approve. The emails go from sending domains you own. We read each reply and book meetings on your calendar.

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How a campaign runs

You approve the three steps that decide who hears from you and what they read.

Outbound

  1. We agree who to reachIndustry, place and buying signal.You approve
  2. We build and score the listOnly a shortlist goes forward, never a raw audience.You approve
  3. Every address is verifiedAnyone who has opted out is removed.
  4. We write the emailsA first email and five follow-ups in plain text, with your postal address and a working opt-out.You approve
  5. Domains warm up, then sending startsWarm-up takes about three weeks. Sending then runs inside working hours at a careful pace.
  6. We read every replySTOP is final across all your domains. Out-of-office replies are queued and referrals followed up.
  7. Real replies get an answerOpen slots are offered, and a person on your team steps in when needed.

A first email

This is an illustration. It is not from a real client.

From: Jordan Lee, Client Partnerships
To: Alex Moreno
Subject: Quick question about your two locations

Hi Alex,

I saw Harbor Dental now has two locations. When enquiries arrive at two sites, replies can slow down.

We run a system that answers each one within minutes and books it into the right calendar. Would a short call be worth your time?

Jordan Lee, Client Partnerships

Harbor Group, 120 High Street, Columbus, OH 43215

Reply STOP to unsubscribe.

Where the emails come from

Emails come from dedicated sending domains and mailboxes, never your main domain. They belong to you, and we agree the daily volume with you before the first send.

The first emails go out within three weeks, after warm-up. We start with US prospects.

Why not a subscription tool?

Mailboxes that are bought and matured for you

A subscription tool

You buy the domains, set up the mailboxes, connect them and look after them.

With us

We buy the domains and create the mailboxes, then warm them up for about three weeks before any real email goes out.

Mailbox warm-up, illustration
Day 1Day 8Day 15Real email starts

Sends per mailbox per day rise gradually before a campaign starts. The real schedule is agreed with you.

A list made for you

A subscription tool

You build the list, filter it and check the addresses yourself.

With us

We build and score the list and verify every address. You approve a shortlist.

From everyone who might fit to your shortlist, illustration
Everyone who might fit10,000
Scored for fit1,800
Addresses verified1,500
Your approved shortlist600

Built around how you work, down to the last 10 percent

A subscription tool

A tool gets you most of the way. You work around whatever it does not support.

With us

We build around your customers and your tone, and you decide which messages need a person.

Your brief to us, example business

Harbor Dental, facts and rules

Who we wantpractices with two to five locations in Ohio and Texas.
Who we do notsingle-chair practices and chains with central marketing.
How we soundshort, plain, first names.
Hard casesinsurance disputes go to Dana Ruiz.

People you can talk to

A subscription tool

A help centre or a ticket queue.

With us

A chat channel with us on weekdays, and a weekly one-on-one call if you want one.

Support chat, illustration
Support chatThursday, 10:05 am
You, 10:05 amTwo replies went out late this morning. Is something wrong?
Engineered With AI, 10:09 amYes. Our email provider had an outage between 8:40 and 9:20. The replies went out at 9:35 and nothing was lost. We are watching it.
You, 10:11 amThanks. Can we move Friday's call to 3 pm?
Engineered With AI, 10:12 amDone. Friday at 3:00 pm.
Weekday chat, and a weekly one-on-one call if you want one.

Price

US dollars. No setup fee. Three-month minimum term, then 30 days' notice.

  • Business Assistant

    $750
    per month

    Your inbound and personal business assistant.

    • Every new lead answered by phone, email, text and web form within minutes
    • Real calendar slots offered and booked
    • Hard cases passed to a named person
    • A daily brief of leads, replies and tasks on Telegram
    • Answers about any customer, and drafts that wait for your yes
    • A weekly report and weekday chat support

  • Inbound and Outbound

    $1,950
    per month

    Everything in the Business Assistant, plus new prospects.

    • Everything in the Business Assistant
    • Domains and mailboxes, matured over about three weeks
    • A scored prospect list that you approve
    • A first email and five follow-ups
    • Every reply read and answered, meetings booked
  • Full system

    Omni-channel Sales and Support System

    $2,450
    per month

    Sales and support on every channel.

    • Everything in Inbound and Outbound
    • Existing customers answered by phone, email, text and web chat
    • A chat assistant on your website
    • Hard support cases passed to your team
    • An optional weekly one-on-one call
Book a Call Compare with a full-time sales hire

Questions

Who answers the replies?

We read, sort and answer every reply and book meetings on your calendar. A person on your team handles anything unusual.

Whose domains do the emails come from?

Dedicated sending domains we set up for you. They are never your main domain, so its reputation stays protected.

How big is the list?

As large as the domains can send safely. More volume needs more domains and warm-up time, and we agree the pace with you first.

Related

InboundHow Inbound answers every enquiryTogetherThe Omni-channel Sales SystemWorkCase studies

Book a call

We will confirm who you want to reach and agree a start date.

Book a Call