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Notes on using AI in sales and operations

Practical articles on what works in a real team, and what does not.

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CTO Insights

AI Email Campaign Generators: What They Do Well and Where They Fall Over

AI email campaign generators: what they do well, where they fall over, and the review step that keeps output worth sending.

August 28, 2026Read more
CTO Insights

Integrating AI Into Existing Software Without Destabilising It

Integrating ai into existing software: where to put a probabilistic component in a deterministic system, what to ship first.

August 27, 2026Read more
CTO Insights

AI API Integration: The Practices That Survive Production

AI api integration best practices from systems we run unattended: handling non-determinism, capping spend, validating output, and surviving a provider change.

August 27, 2026Read more
CTO Insights

Self-Hosted n8n: What You Take On When You Run It Yourself

Self-hosted n8n honestly assessed: where the economics genuinely win, the operational work nobody mentions, and how to decide before you commit.

August 27, 2026Read more
CTO Insights

Business Process Automation vs RPA: Two Different Answers

Business process automation vs rpa: one redesigns the process, the other imitates a person using the screen. Which fits, what RPA really costs.

August 26, 2026Read more
CTO Insights

No-Code vs Custom Automation: Where the Line Actually Falls

No-code vs custom automation judged on maintenance, not build speed: who owns it in a year, what breaks silently, and the hybrid most teams should be running.

August 26, 2026Read more
CTO Insights

Workflow Automation for Growing Businesses: What To Automate First

Workflow automation for growing businesses: how to pick the first process, why automating a broken one makes it worse.

August 26, 2026Read more
CTO Insights

n8n vs Make vs Zapier: Which One You Outgrow, and When

n8n vs make vs zapier judged on the thing that decides it: pricing model, debugging, and how each behaves when your workflow stops being simple.

August 25, 2026Read more
CTO Insights

Keeping AI Agents Reliable in Production: The Six Failures That Matter

Keeping ai agents reliable in production comes down to six failure modes and the controls that catch them. Written from systems we run unattended every day.

August 25, 2026Read more

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